Vision Plumbing & Heating
VISIONPLUMBING & HEATING

Privacy Policy

How we collect, use, and protect your personal data.

Who We Are

Vision Plumbing & Heating Ltd is a Gas Safe registered plumbing and heating company based in Barkingside, Essex.

What Data We Collect

When you submit our contact form, we collect:

  • Name
  • Email address
  • Phone number
  • Postcode / area
  • Service interest
  • Your message

We do not collect payment information through this website.

Why We Collect It

We use your data to:

  • Respond to your enquiry
  • Provide quotes for work
  • Schedule and manage jobs
  • Follow up on services provided

Legal Basis for Processing

We process your data under:

  • Legitimate interest— responding to enquiries you've made
  • Contract performance — managing booked jobs
  • Legal obligation — Gas Safe records, tax/accounting requirements (HMRC)

Where Your Data Is Stored

Your data is stored securely using the following services:

  • Supabase — cloud database, data encrypted at rest and in transit
  • Cloudflare — website hosting, SSL/TLS encrypted

Data Retention

We retain enquiry data for up to 6 years in line with HMRC tax record requirements. You can request deletion of your data at any time by contacting us.

Who We Share Data With

We do not sell or share your personal data with third parties for marketing purposes. Your data may be processed by:

  • Supabase — data hosting
  • Cloudflare — website hosting
  • FormSubmit — email delivery of enquiries

All processors are GDPR compliant.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Restrict processing
  • Data portability
  • Object to processing

To exercise any of these rights, email us at [email protected].

Cookies

This website uses only minimal, essential cookies required for basic site functionality. We do not use tracking cookies, analytics cookies, or third-party advertising cookies.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page.

Last updated: April 2026

Contact Us

If you have any questions about this privacy policy or your personal data, contact us: